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As India solidifies its position as a global powerhouse for innovation
and digital transformation, Global Capability Centers (GCCs) lead the charge,
outpacing traditional IT services in pay parity and growth. A recent research
report by leading digital talent solutions provider NLB Services highlights
that GCCs in India are poised for a notable 9.8% salary growth over the next 12
months. This trend underscores a deliberate shift in compensation strategies as
organizations adapt to evolving talent demands and navigate macroeconomic
challenges. Incidentally, 61% of India Inc. GCCs acknowledge higher salaries in
the ecosystem.
The ‘India’s Talent Takeoff - The GCC 4.0 Story’ report
indicates that GCCs are seen as top payers in Hyderabad (19%) and Mumbai (19%),
especially in IT Software & Consulting (22%) and Banking/Financial Services
(18%). Meanwhile, Delhi/NCR (21%) and Bengaluru (24%) show strong salary
competitiveness, with notable parity in Telecom & Internet Services (12%).
The strong salary growth spans across junior and mid-level roles, fueled by
demand in fields like AI, ML, Cloud Computing, and Cybersecurity. On the
contrary, senior roles are set for modest increases as organisations prioritise
cost efficiency in leadership.
Interestingly, GCCs are also prioritising skills and it is reflected in
the pay parity trends in the ecosystem. AI/ML and Data Science professionals
are commanding a premium of 30–50% above traditional IT roles, while Cloud
Architects and Product Designers are seeing elevated salaries, fuelled by
generative AI and hybrid cloud adoption. Foundational digital and automation
engineers, particularly in Industry 4.0 sectors, are experiencing close to 20–50%
premiums. Cybersecurity experts are also anticipating double-digit increments
as compliance and threat mitigation become even more critical.
Sachin Alug, CEO, NLB Services, said, “With India hosting
over 55% of the world’s GCCs and projected to reach a market size of $110
billion by 2030, these centres have become critical nodes for organisations
seeking agility, cost efficiency, and access to a vast talent pool. This growth
trajectory is now translating into significant salary increases for employees, especially
for specialised skills which are commanding higher premiums than ever before.
However, despite this strong momentum, gender-based disparities still require
attention, with women earning approximately 75–85% of male salaries on average,
a gap which further widens at senior positions, reflecting the limited
representation in leadership roles.”
“In Financial Services, we're witnessing a transitional shift, with
roles like Risk Analysts, Compliance Associates, Senior Risk Managers, FRM
Leads, Heads of Compliance, and Global Finance Directors, commanding salaries
in the range of Rs 600,000–9+ MPA. Specialised skills in Risk and FRM are also
yielding a 25–40% salary premium over traditional roles, underscoring the
sector’s focus on talent retention and leadership. Demand for finance domain
expertise is also expanding beyond core sectors, creating new opportunities”,
he further added.
The report further highlights evolving GCC penetration beyond IT
services, with Financial Services leading the way. Entry-level salaries range
from Rs 600,000–1.2 MPA, mid-level from Rs 1.8–3.5 MPA, and senior roles up to Rs
4.5–9+ MPA, reflecting a strong focus on talent retention and leadership
development.
Furthermore, Marketing & Digital Advertising follows a similar
trajectory, offering entry-level salaries of Rs 500,000–1 MPA, mid-level Rs 1.5–3
MPA, and senior roles Rs 4–7+ MPA, underscoring the importance of digital
expertise in driving business growth. Consumer Analytics function, on the
contrary, is attracting a 15-30% salary premium over other roles.
Engineering & Manufacturing salaries range from Rs 800,000–1.5 MPA
at entry-level to Rs 6–12 million + for senior roles, reflecting the premium
placed on technical skills and innovation. Meanwhile, HR & Talent
Management roles start at Rs 400,000–900,000 (entry), rise to Rs 1.2–2.5 MPA
(mid), and reach Rs 3.5–7+ MPA (senior), with analytics-focused roles earning
10–25% premiums, emphasising the strategic role HR plays in talent acquisition
and retention within GCCs.
Looking ahead, India’s GCC sector is expected to grow at a compound
annual growth rate (CAGR) of 9–12% through 2030 and salaries are set to grow
exponentially. According to the report findings, AI/ML engineer salaries are
set to jump from Rs 1.8–6 MPA in 2025 to Rs 4 –15 million+ by 2030.
Cybersecurity leadership roles will rise from Rs 2.5–9 MPA to Rs 5.5 –22
million +, Industry 4.0 specialists from Rs 1.5–4.5 MPA to Rs 3.5 –12 million
+, and strategic HR leaders from Rs 1.2–5 MPA to Rs 2.5–10 million +. Strategic
HR initiatives and niche tech certifications could drive 35–55% salary hikes.
Regional variations will also play a significant role, with Tier-1 hubs like
Bengaluru and Hyderabad potentially seeing niche AI and cybersecurity roles
surpassing Rs 20 million annually.
As GCCs continue to expand their footprint across India’s metropolitan
hubs and Tier-2 cities alike, they are not only transforming global business
strategies but also reshaping the country’s economic landscape by creating
high-quality employment opportunities and fostering innovation at scale.
GCCs are prioritising skills and it is reflected in the pay parity trends in the ecosystem.
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INDUSTRIAL PRODUCTS FINDER (IPF) is India’s only industrial product portal. Referred to as the ‘Bible’ of the manufacturing sector in India,
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