CEAT becomes the 1st in tyre industry across the world to win the Deming Grand Prize

  • Industry News
  • Oct 05,23
CEAT, country’s leading tyre manufacturer recently won illustrious honour, The Deming Grand Prize. Manohar Sethpalani, Vice President QBM of the company in this conversation with Ayushi Khandelwal shares the significant steps and factors leading to the high quality standards of CEAT products.
CEAT becomes the 1st in tyre industry across the world to win the Deming Grand Prize

CEAT, India's leading tyre manufacturer, has been awarded the prestigious Deming Grand Prize making it the first tyre brand in the world to receive this rare distinction in 2023. “We are deeply honoured by the Deming Grand Prize. It's a remarkable achievement for CEAT. Our gratitude goes to our valuable partners and vendors for their support, because this is an organisational-level achievement, which is where our partners, vendors, raw material suppliers, etc, come along. It reflects our robust business processes and systems, which eventually lead us to create reliable and dependable products,” said Manohar Sethpalani, Vice President QBM (Business Excellence) at CEAT Limited on the win.

The Deming Grand Prize is an illustrious honour for organisations that have achieved the Deming Prize and have continued to sustain and elevate their Total Quality Management (TQM) practices for more than three years. CEAT implements Quality Based Management (QBM) for its quality analysis. “We focus on 3 steps, putting the customer-centric goals in place, deploying them to the various individuals, and then implementing them in the right way. Quality is about improving across all the parameters, quality, cost delivery, safety and morale. This is the philosophy of QBM for us which helps us to maintain high quality standards throughout,” added Sethpalani.

Companies that operate at high levels of TQM stand out in their customer-centricity, systematic way of working and people capabilities. “We believe in improving the business processes and systems through PDCA which is Plan, Do, Check, Act. This PDCA helps us in improving our systems and processes, not only in manufacturing, but in the overall organisation including HR, sales, and admin functions,” he said.

Deming Grand was institutionalized in 1969 and is one of the longstanding quality awards presented by the Union of Japanese Scientists and Engineers (JUSE) for excellence in Total Quality Management (TQM). CEAT is one of only 33 companies worldwide to win this honour and the only tyre brand on a global stage.

CEAT has been on the TQM journey for over fifteen years and was the first tyre company outside Japan to win the prestigious Deming Prize in 2017. Talking about the company’s journey and changes over time, Sethpalani added, “Technology plays a very important role, not only in improving the quality but also in having sustenance. We have leveraged robotic automation within the organisation. Technology interventions have enhanced our management systems, relations with vendors and suppliers, and waste elimination. We believe it's not only about maintaining the quality, but it is also about the productivity. With technology, we are able to reduce our setup times and produce more tires. All of this together helps to enhance the quality.”

Speaking on the further raising the quality bars of the CEAT products, he said, “We started this journey in 2009, but there is no end to it. It is a continuous one which keeps improving further. We consider the Deming Grand Prize as a milestone but not an end for us. Going forward, we are focusing more on building the right capabilities which are needed to achieve a purpose to have a path-breaking experience to a customer.”

Related Stories

Auto & Auto Components
CEAT inaugurates new Truck Bus Radial (TBR) line at Chennai facility

CEAT inaugurates new Truck Bus Radial (TBR) line at Chennai facility

With a 25% green cover, 40% of the plant’s energy is sourced from renewable energy, including a 5 MW solar rooftop installation, with plans to increase this to 50% by 2025.

Read more
Other Industrial Products
Indian tyre exports surge 17% in Q1 FY25; reach Rs 62.19 billion

Indian tyre exports surge 17% in Q1 FY25; reach Rs 62.19 billion

In terms of export volumes, Passenger Car Radial (PCR) tyres led the category, followed by Motorcycle and Farm/Agri tyres in Q1 FY25.

Read more
Auto & Auto Components
CEAT appoints Vishal Pawar as Senior Vice President – Global Sales

CEAT appoints Vishal Pawar as Senior Vice President – Global Sales

Pawar began his career at TAFE (Tractors and Farm Equipment Limited). Then, he moved to CEAT and went on to work at Garware Technical Fibres.

Read more

Related Products

Tata Motors unveils facilities for development of Hydrogen propulsion tech

AUTO COMPONENTS & ACCESSORIES

Tata Motors, India?s largest automobile company, unveiled two state-of-the-art & new-age R&D facilities for meeting its mission of offering sustainable mobility solutions. The unveilings constitute of Read more

Request a Quote

Tata Motors plans petrol powertrain for Harrier and Safari SUVs

AUTO COMPONENTS & ACCESSORIES

Tata Motors is in the process of developing a new petrol powertrain for its premium sports utility vehicles, the Harrier and Safari, as confirmed by a senior company official. Currently, these models Read more

Request a Quote

Electric Vehicle Charger

AUTO COMPONENTS & ACCESSORIES

RRT Electro is engaged in manufacturing of customized Power Electronic Products over two decades having capability to Design, Develop, Prototyping, Regulatory Compliance testing & Certification, Manuf Read more

Request a Quote

Hi There!

Now get regular updates from IPF Magazine on WhatsApp!

Click on link below, message us with a simple hi, and SAVE our number

You will have subscribed to our Industrial News on Whatsapp! Enjoy

+91 84228 74016