John Crane, a global leader in rotating equipment solutions and a business of Smiths Group plc, unveiled John Crane Performance Plus – a next-generation modular service framework that optimises and drives measurable performance improvements.

According to Deloitte, unplanned downtime costs industrial manufacturers an estimated $50 billion every year, with equipment failure accounting for over 40 per cent of those losses. As industries face mounting pressure to maximise asset performance, reduce emissions, and meet stricter regulatory and sustainability targets, the launch of John Crane Performance Plus marks a decisive step in helping them operate smarter, safer and more efficiently.

“We are evolving from a supplier of components to a strategic partner in performance. The focus is on measurable outcomes, increased uptime, safer operations and a lower emissions and total cost profile across the asset lifecycle” said Philippe Lambert, Vice President, Commercial & Service, John Crane. 

“In India, where industries are accelerating towards digitalisation, renewable integration, and sustainable manufacturing, John Crane Performance Plus represents a major step in helping our customers future-proof their operations,” said  Satish Ingavale, Managing Director, John Crane India. “This framework enables Indian operators from refineries to power and process plants, to leverage predictive maintenance and real-time monitoring to minimise downtime, enhance energy efficiency, and achieve long-term reliability. Our commitment is to partner with Indian industry in its transition towards smarter, greener and more resilient operations.” 

A Framework Built for Measurable Impact

Led by John Crane’s global network of engineers across more than 200 facilities in 50 countries, John Crane Performance Plus unites local expertise with global reach to deliver tailored service solutions that adapt to every customer’s operational reality. At its core, the framework combines data-driven monitoring, expert consultancy and hands-on training to help customers reduce downtime, boost reliability and strengthen long-term resilience. Central to this approach are John Crane’s Seal Reliability Management contracts, long-term service agreements designed to help customers achieve continuous reliability improvement and predictable maintenance costs through proactive seal monitoring and support.

 “Industry servicing shouldn’t exist in silos,” added Philippe Lambert, Vice President, Commercial & Service, “John Crane Performance Plus delivers an integrated, customer-centric approach that brings together smart technology, data insights and human expertise to keep operations running smoothly, reliably, safely and sustainably. That’s what service excellence looks like in the modern era.”

Through advanced diagnostics tools such as John Crane Sense Turbo, the company has delivered more than 1 million hours of active remote monitoring in the field, proving the real-world benefits of predictive maintenance and digital innovation in turbomachinery. Alongside this technology-led insight, John Crane’s technical specialists provide practical, data-backed advice to simplify complex maintenance decisions and enable customers to make smarter, faster and more sustainable choices. Complementing this, the framework training and upskilling programme ensures that customer teams are equipped with the knowledge and confidence to maintain performance, safety and efficiency for the long term.