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NOC Augmentation
NOC Augmentation
Eljay engineering serveing global market engaged in offering NOC Augmentation as part of its strategic business initiatives. The services of Network Operations Centers are augmented by Eljay Engineering who has an experience over more than 3 years in augmenting the NOCs for its partners in North America. Eljay's engineers enhance the productivity of Network Operations Centers of its partners and clients by providing seamless support to their customers. Through a secured VPN tunnel, Eljay provides the same services delivered by the partners'/ clients' NOC by establishing an extension of their NOC in Eljay's Security and Network Operations Center in India.
- Eljay complements and enhances the current offerings of the partner/client by providing a high end supportive hand in Level 1 through 3 monitoring of its clients' Unified Communications Infrastructure networks
- Level 1 through Level3 Engineers who are Cisco Skilled could be deputed on Onsite Projects for Design, Implementation and Network Rollout
- Initially, Eljay joins hands with the Level 1 Engineers of Partners in monitoring the networks during the dark hours and hence help in bringing in economic efficiency
- Eljay initiates the business relationship through Fault Monitoring and Level 1 monitoring of Voice networks along with Partner ’s NOC and hence develop confidence and build the remote “trust”
- Level 2 and Level 3 support services in monitoring and troubleshooting Partner ’s clients /networks could be rendered from Eljay’s NOC through secured VPN Tunnel and thereby help Partners in focusing more on large customer acquisitions and business expansions
- The infrastructure and skill levels for network management fall in a suitable Finance Matrix, when it comes to Eljay delivering services from its NOC
- Eljay maintains a world class training process and internationally accepted Continuous Improvement procedures in enhancing the service levels to its partners and clients, which will in turn help in the scalability options of Partners
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