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Infosys, a global leader in next-generation digital services and
consulting, has enhanced its collaboration with Toyota Material Handling (TMH),
a North American leader in material handling innovation, to deliver an
immersive experience to its dealer ecosystem on the Infosys Meridian platform.
A part of Infosys Cobalt, Infosys Meridian enables enterprises to evolve
into a remote-first, hyper-productive anywhere workplace that deepens
stakeholder engagement, streamlines work processes and enhances productivity.
Jeff Rufener, President & CEO, Toyota Material Handling, said,
“During these times of social distancing, it’s challenging to make quality
connections with dealers and customers. But we were able to delight our dealers
with an immersive experience using Infosys Meridian. This platform allowed us
to hold a virtual Toyota Week, an event that brought our dealers from across
North America together for keynote sessions, breakout meetings, and a product
showcase. Infosys Meridian helped us reach more than twice as many people as we
could with a live event. We believe the platform’s many features and
capabilities deliver great value in areas such as virtual training and
interactive virtual showrooms.â€Â
Jasmeet Singh, EVP and Global Head of Manufacturing, Infosys, said,
“Manufacturers today are looking to use technology in myriad ways to reimagine
their business processes and redefine stakeholder engagement in the new normal.
Through the power of Infosys Meridian, a cloud-powered, mobile-first platform,
Toyota Material Handling was able to engage the dealer community, who are key
to their business. We look forward to collaborating with TMH in future on the
virtual platform.â€ÂÂÂ
Infosys has been collaborating with TMH for about two years in multiple
digital transformation initiatives including its global telematics solution,
enterprise data strategy and hyper automation. TMH holds a premier annual event
to engage with its dealer partners. In this event they showcase their existing
offerings and solutions and launch new products. With wide-spread social
distancing, it was very challenging for them to achieve this in an effective
manner. TMH partnered with Infosys to host this 4-day event, virtually on the
Infosys platform. Delivering hyper-personalized experiences to dealers from
across North America, the company disseminated information on the latest
products and innovations in its forklifts and advanced logistics solutions.
Infosys Meridian’s observability and AI virtual assistant capabilities helped
Toyota Material Handling to engage with dealers seamlessly through highly
captivating and experiential virtual events. ÂÂ
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INDUSTRIAL PRODUCTS FINDER (IPF) is India’s only industrial product portal. Referred to as the ‘Bible’ of the manufacturing sector in India,
INDUSTRIAL PRODUCTS FINDER (IPF) is India’s only industrial product portal. Referred to as the ‘Bible’ of the manufacturing sector in India,
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